Charity Number: 1197493

End Poverty Pledge for Charities & Agencies

Can you and your team take the pledge?

Frontline agencies and charities are often the first point of contact for people in poverty.

The way you deliver services makes a big difference to whether people can engage with them and get the support they need to survive a crisis and move out of poverty.

Here are some positive actions that you can take to help tackle local poverty:

  • Ensure that everyone is made to feel welcome and that service users are treated with dignity and respect, whatever their current circumstances.
  • Start by focusing on people’s strengths, not their needs or problems, working with them to offer personalised support.
  • Provide training to your staff and volunteers to raise awareness of poverty, so they are better equipped to help those who are struggling. If you can, involve people with direct experience of poverty in these training sessions.
  • Clearly communicate the full range of support people are entitled to, and make sure they can access this support in different ways.
  • Find out about and signpost people to other local services that may be able to offer additional support, if they need it. More information
  • Create an environment that is sensitive to people’s complex needs – for example, social anxiety, autism, and learning or physical disabilities.
  • Talk to, and work with, other local service providers and charities to ensure that people receive the holistic support they need.
  • If you employ your own staff, then consider becoming a Living Wage Employer and think about how you could develop the skills and improve the job security of your employees. More information

As an organisation, we commit to do what we can to work towards a poverty-free future in Surrey:

We would love to hear from you!

If your organisation has taken the pledge let people know on social media! Print out the pledge sign and take a photo! #EndPovertySurrey


The number of people coming to us for help is growing rapidly, but food banks are not a long-term solution to poverty. We can only end poverty by tackling its root causes. Together we can make a difference, if enough of us commit to doing what we can to reduce the stigma of poverty and improve the lives of those who are experiencing financial hardship.

No, this is not a fundraising campaign. We want you to focus on what actions you can take, as an individual or organisation, to reduce the stigma of poverty and improve the lives of those who experiencing financial hardship.

There are lots of ideas on the website, starting with listening to people’s stories and gaining a better understanding of the issues. We recommend that you start small, and build up from there. Even small changes can make a big difference if enough people join in. Please get in touch with us if you are a local organisation and would like to discuss this further.

No, it is up to you if you want to tell us what actions you are taking to help tackle poverty. But, if you are willing, we would like to share what you are doing, to inspire and encourage others to sign the End Poverty Pledge.

We won’t be checking whether people fulfil their pledges – that is completely up to you. We only ask that you take the End Poverty Pledge seriously and that you do your best to make a difference, as an individual or as an organisation. We cannot change the world alone. But if everyone does something, then together we can make a difference to this community.

Please use social media and any other networks that you are part of to tell others about the End Poverty Pledge and encourage them to join in.

When you sign the pledge, we will send you occasional updates on the campaign, including sharing what other local individuals and organisations are doing to tackle poverty in our community. You can unsubscribe at any time if you wish.


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Our campaign covers the following areas

Epsom & Ewell