Our support workers can offer advice, advocate for clients with agencies and provide consistent support to help people to identify and work through the difficult situations they face, in a non-judgemental setting. We also have an in-house counselling service for those needing additional support.
The support work team also provide practical support with: Energy Awareness and Advice, School Uniforms, Digital Inclusion and essential household items.
D had been using the foodbank occasionally and asked for some help with his online housing form, which he couldn’t access and a PIP (disability benefit) claim. Both of these were completed, over the phone and in person. We supported D during his PIP telephone assessment, with a three way phone call and have provided build up protein drinks, due to severe weight loss.
Finally he has heard from PIP, with a back payment of £5466.19, and regular weekly amount of £152.15. This is an extra £7911.80 per year.
He will now be able to look for a ground floor flat, privately rented and hopefully get his health back on track.
“Thank you for being there for me. It makes such a difference”