Tom, our Participation and Prevention shares what we’ve learnt from our most recent Foodbank client survey:
Our latest report, based on a survey of 105 clients, offers a revealing insight into the challenges people face, the support they need and the difference a foodbank can make.
There are some encouraging findings. The number of people needing the support of the Foodbank has fallen by 37% since 2023, as we have sought to tackle the root causes of poverty locally. Nearly 7 in 10 clients using the service just once or twice in the past year, providing a vital lifeline during a short-term crisis.
But the picture is far from simple. 7 in 10 clients describe their financial situation as difficult or very difficult, and 6 in 10 say things have got worse over the past three months. Poor mental and physical health, rising pressure from bills and insufficient income all play a part. And for many, it’s not just one thing: two-thirds of clients are facing three or more of these issues.
The report also highlights some positive progress. Fewer clients report unmet support needs than in 2023, although gaps remain around energy costs, debt, housing and employment.
People are referred to the Foodbank for emergency food and toiletries, but this is only part of the story. Clients strongly value the kindness, friendliness and non-judgemental approach of the volunteers and staff, alongside the practical help, advice and signposting they receive. As one client said: “I have felt held, supported and less alone, like people care and are able to help. They even gave me a hug, because I have no friends or family. It was what I needed.”
So, what more can be done to ensure people get the right support at the right time? Read the full report to explore the findings and what they tell us about the needs of our local community
